updates to capital letter in configs files

2025-04-15 07:34:20 +00:00 · 2025-04-15 07:34:20 +00:00 · bbdad3584e
parent a045bb442a
commit bbdad3584e
7 changed files with 1898 additions and 647 deletions
--- a/.github/workflows/job_scraper_dynamic.yml
+++ b/.github/workflows/job_scraper_dynamic.yml
@ -6,7 +6,7 @@ on:
      user_email:
        description: 'Email of user'
        required: true
-        default: 'branden@autoemployme.onmicrosoft.com'
+        default: 'Branden@autoemployme.onmicrosoft.com'
 permissions:
  contents: read
@ -30,13 +30,14 @@ jobs:
          pip install --upgrade pip
          pip install -r requirements.txt
-      - name: Sanitize Email
+      - name: Sanitize Email (Preserve Case)
        id: sanitize
        run: |
-          safe_email=$(echo "${{ github.event.inputs.user_email }}" | sed 's/@/_at_/g; s/\./_/g')
+          raw_email="${{ github.event.inputs.user_email }}"
          safe_email=$(echo "$raw_email" | sed 's/@/_at_/g; s/\./_/g')
          echo "safe_email=$safe_email" >> $GITHUB_OUTPUT
-      - name: Run Job Scraper
+      - name: Run Job Scraper with Config
        run: |
          python scripts/job_scraper_dynamic.py "${{ github.event.inputs.user_email }}"
@ -44,4 +45,4 @@ jobs:
        uses: actions/upload-artifact@v4
        with:
          name: jobspy-output-${{ steps.sanitize.outputs.safe_email }}
-          path: outputs/jobspy_output_dynamic_${{ steps.sanitize.outputs.safe_email }}.csv
+          path: outputs/jobspy_output_${{ steps.sanitize.outputs.safe_email }}.csv
--- a/configs/config.json
+++ b/configs/config.json
@ -3,6 +3,6 @@
    "results_wanted": 50,
    "max_days_old": 7,
    "target_state": "NY",
-    "user_email": "branden@autoemployme.onmicrosoft.com"
+    "user_email": "Branden@autoemployme.onmicrosoft.com"
  }
--- a/configs/config_Branden_at_autoemployme_onmicrosoft_com.json
+++ b/configs/config_Branden_at_autoemployme_onmicrosoft_com.json
@ -0,0 +1,8 @@
 {
    "search_terms": ["Testing", "Help Desk", "Support"],
    "results_wanted": 50,
    "max_days_old": 7,
    "target_state": "NY",
    "user_email": "Branden@autoemployme.onmicrosoft.com"
  }
--- a/job_scraper_dynamic.py
+++ b/job_scraper_dynamic.py
@ -123,7 +123,7 @@ if __name__ == "__main__":
            target_state=config["target_state"]
        )
-        output_file = f"outputs/jobspy_output_dynamic_{safe_email}.csv"
+        output_file = f"outputs/jobspy_output_{safe_email}.csv"
        save_jobs_to_csv(job_data, output_file)
    except Exception as e:
--- a/jobspy_output.csv
+++ b/jobspy_output.csv
--- a/outputs/jobspy_output_Branden_at_autoemployme_onmicrosoft_com.csv
+++ b/outputs/jobspy_output_Branden_at_autoemployme_onmicrosoft_com.csv
@ -0,0 +1,793 @@
 Job ID|~|Job Title (Primary)|~|Company Name|~|Industry|~|Experience Level|~|Job Type|~|Is Remote|~|Currency|~|Salary Min|~|Salary Max|~|Date Posted|~|Location City|~|Location State|~|Location Country|~|Job URL|~|Job Description|~|Job Source,go-yiukjIh3eVWiiXcRAAAAAA==|~|Help Desk Technician|~|Red River Technology|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-14|~|Chantilly|~|VA|~|Unknown|~|https://onmogul.com/jobs/help-desk-technician-b976aa9c-4295-46f1-8fd6-03da3bff596c?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Red River Managed Services seeks selfless humble and team-oriented people that are always willing to support the success of their colleagues over their own. We enjoy working with people that can make wise decisions relying on data experience and collaboration. We seek individuals who are open to giving and receiving feedback through a willingness to share learnings.
 At Red River we provide a welcoming and positive workplace where everyone feels valued and able to do their best work fostering a one-team mentality. We want people that embrace new ideas and are passionate about innovation and brainstorming better solutions. This in turn fosters a means to overcome self-doubt and respectfully challenge the status quo while pursuing a career of providing exceptional client service.
 Red River breeds curiosity by providing a work environment that values listening with intent an eagerness to learn and respects others’ ideas while remaining humble about their own knowledge gaps. This translates into a client-centric culture that anticipates needs with an urgency to resolve issues and builds long-term client relationships.
 To be part of our company you must be capable of thriving in change with a passion for being challenged. Here are the characteristics of the perfect candidate for this role. If you are selected for interview within Red River we ask that you come prepared to discuss how you embrace and reflect the following requirements:
 • Selflessness — You are humble when searching for the best ideas; you seek what’s best for Red River; you discern how your actions could affect others; you seek to make those around you successful.
 • Judgment — You do not make short term fixes that jeopardize long term solutions; you make wise decisions despite ambiguity relying on training experience and collaboration with others; you rely on data to inform your intuition and decisions.
 • Candor — You willingly receive and give feedback; you are open about what’s working and what needs to improve; you admit mistakes openly and share learnings widely.
 • Creativity — You welcome new ideas; you are passionate and persistent in pursuit of better ways to do things and more innovative solutions; you value “brainstorming” as an expression.
 • Courage — You overcome self-doubt and/or fear to always search for the truth; you are willing to risk personal failure to help or challenge the status quo in the pursuit of excellence.
 • Inclusion — You bring an attitude of “positive intent” and welcoming nature to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
 • Curiosity — You listen intently and with a purpose to understand; you learn rapidly and eagerly; you are as interested in other people’s ideas as your own; you’re humble about what you don’t yet know.
 • Empathy — You take the time to understand the client’s issue and perspective; you anticipate client needs you address client needs effectively you make them feel valued and understood; you work to foster loyalty and a long-term relationship.
 • Resilience — You thrive in rapidly changing circumstances; you adapt easily to change; you can make fact-based decisions; you know when to include or escalate to others; you embrace a hard challenge.
 This position is primarily responsible for working on a team within the NOC. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance problem identification and resolution activities as well as growing and developing the organization’s perception with existing customers through exceptional customer service. This position will also assist the NOC engineers with handling any kind of tasks related to network and infrastructure outages. 
 This role will support a 24/7 environment only apply if you are willing to work in different shifts (mornings evening and overnight). The official shift will be confirmed prior to a hiring decision being made.
 Primary Position Tasks:
 • Must be flexible to work nights and weekends holidays (We are a 24x7x365 call center environment)
 • Strong ability for communication and collaboration in a high activity and fast paced environment.
 • Email Administration with basic level of user management including configuring new accounts password resets and troubleshooting user login profile and permission issues
 • Maintaining standards and documentation on an ongoing basis as products and technologies evolve
 • Accept customer calls alerts and escalations from the NOC engineers
 • Follow trouble shooting Standards Operating Procedures (SOPs)
 • Act as the point of contact for customer incidents reported by telephone email and remote monitoring tools ensuring all processes and agreed upon standards are followed. This includes performing system analysis techniques to consult with end users and determining the hardware and software system functional specifications.
 • Consistently meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals.
 • Engage in IT certification programs to develop subject matter expertise
 • Work with NOC team with a focused direction on calls and SLA management while adding value and contributing to overall team performance.
 • Maintain accuracy of all reports/audits and client documentation based on Red River and customer defined system specifications. Ensure log entries to the ticketing system are accurate concise and timely to meet the SLAs (service-level agreement).
 • Exercise sound judgment when working outside defined practices and procedures; accurately close incidents for known errors without the need for functional escalation
 • Escalate potential areas for improvement to standard operating procedures (SOPs) to team leadership.
 • Keep current on new releases updates and changes to Customer Run Book content
 • Continually pursue on-going training and development opportunities to advance skill sets and in turn ability to effectively deliver to customers.
 • Maintain clear understanding of the interdependencies that problem change and configuration managements processes have on good incidents management practices.
 • Other business duties as assigned
 Minimum Education/Certification/Experience Requirements:
 • Bachelor’s degree desired Computer Science Engineering or other technical degree or equivalent experience
 • Desired certifications: CompTIA A+ Network+ OR Microsoft MCSA certifications
 • Minimum 1 years of IT experience with IT administration and support experience with windows administration and management of Active Directory DHCP DNS Group policy
 • High level experience and knowledge of Windows and Mac operating systems
 Preferred Education/Certification/Experience:
 • Previous Experience in a fast-paced consulting or MSP environment as plus
 • Basic domain functionality experience with Active Directory functionalities Group Policy DNS and DHCP
 • Experience with desktop operating systems
 Knowledge Skills and Abilities:
 • Basic knowledge of Backup Solutions
 • Basic knowledge of troubleshooting Remote Desktop Services and VPN
 • Basic understanding of core network components
 • Basic virtualization Administration and architecture knowledge such as rebooting virtual machines allocating necessary resources and maintaining the hypervisor
 • Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes.
 • This position requires dedication persistence effective utilization of provided resources and the ability to deliver superior customer service.
 • Proven ability to utilize CRM data product documentation and other resources to research and resolve client technical issues.
 • IT hardware/software knowledge with previous work experience in Windows and Unix/Linux-based environments
 • Strong understanding of hardware and software compatibility (i.e. rev. levels firmware versions etc.) installation and configuration
 • Strong working knowledge of servers (physical and virtual) enterprise backup applications SAN and network infrastructure
 • Strong consulting and communication skills 
 • Confidence and experience in front of clients 
 • Strong ability to work in a team-based environment 
 • Ability to be a self-starter and possess good time management skills 
 Basic Qualifications:
 • U.S. Citizenship Required
 Red River offers a competitive salary excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company please submit your resume and cover letter (optional).
 EOE M/F/DISABLED/Vet
 Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
 In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the American’s with Disabilities Act of 1990 applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
 Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.|~|google,go-Rqo_HMnx9TihOFrrAAAAAA==|~|Help Desk Technician I|~|Epsilon Inc|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-09|~|Arlington|~|VA|~|Unknown|~|https://us.bebee.com/job/f77536b913235837de90b9afc39c96ef?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Epsilon is an IT Services company founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States.
 Our Mission
 We are known for our solution-focused and innovative approach aligning technology systems tools and processes with the missions and objectives of our customers.
 About the Role
 We are seeking a Help Desk Technician I to join our team in Crystal City VA initially and then transition to Manassas VA within the first year. As a Help Desk Technician I you will be responsible for providing on-site technical support to end users in a large enterprise environment.
 This role focuses on resolving hardware and software issues and ensuring timely solutions to IT incidents and service requests. You will manage face-to-face interactions documenting all activities in the IT ticketing system.
 This position involves troubleshooting desktop computers laptops peripherals and software as well as assisting with user account management imaging devices and collaborating with other IT teams for escalations.
 Responsibilities:
 • Troubleshoot desktop/laptop hardware operating systems (Windows macOS) and applications (Microsoft Office collaboration tools).
 • Document and track incidents and requests in the ticketing system ensuring accurate and timely updates.
 • Assist users via chat email and ticketing systems with login problems password resets and general troubleshooting while adhering to security protocols.
 • Collaborate with IT teams and escalate complex issues as needed for timely resolution.
 • Participate in training and knowledge-sharing sessions to stay current on technologies and improve support skills.
 • Maintain accurate records of hardware inventory ensuring proper asset management.
 • Assist with IT setup and orientation for new employees ensuring they are properly equipped and onboarded.
 Requirements:
 • A U.S. Citizen by requirement of this position.
 • 1-2 years of experience in a help desk or technical support role with an interest in growing technical expertise.
 • Hold a current 8570/8140 IAT Level II Certification (CCNA Security CySA+ GICSP GSEC Security+ CE CND SSCP).
 • Strong problem-solving skills and the ability to provide hands-on support under pressure.
 • Proficient in troubleshooting hardware issues (desktops laptops printers peripherals) and software problems.
 • Good verbal and written communication skills with a strong focus on delivering excellent customer service.
 • Familiarity with IT service management tools and remote support technologies.
 Additional Requirements:
 • An active Secret clearance with the ability to obtain a Top Secret with SCI eligibility or have an active Top Secret with SCI eligibility.
 • Will be subject to a federal background investigation.
 Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. EEO/AA: Disabled/Vets.|~|google,go-UX9PCo91W4YmXULjAAAAAA==|~|Help Desk Technician I - Security Clearance Required. Job in Arlington LilyLifestyle Jobs|~|Epsilon Inc|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-09|~|Arlington|~|VA|~|Unknown|~|https://jobs.lilylifestyle.co.uk/jobs/help-desk-technician-i-security-clearance-required-arlington-virginia/1624597225-2/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Help Desk Technician I
 Who is Epsilon:
 Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach aligning technology systems tools and processes with the missions and objectives of its customers.
 Epsilon's headquarters are in Weaverville NC with other corporate offices in Greenville SC Crystal City VA and Denver CO. We have employees in 30+ States across the U.S.
 Why work for Epsilon:
 In joining Epsilon's team you will have the opportunity to contribute to Epsilon's business and customer initiatives as well as influence our brand culture through people interaction and technology advancements.
 Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3000 annually in Professional Development funds. We also offer competitive pay comprehensive benefits through one of the largest national carriers Paid Time Off (PTO) that increases with tenure and has a generous rollover 11 company paid Holidays and 401(k) with immediate contribution.
 Where you'll work:
 You will work onsite in Crystal City VA initially and then transition to onsite in Manassas VA within the first year.
 Our Customer's Mission:
 Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization within the United States Department of Defense. This DoD organization manages the resourcing development and sustainment of one of our nation's most coveted and capable platforms. Our role in this mission involves managing classified environments supporting international partners and foreign military sales (FMS) clients providing top-tier desk-side support and offering adaptable enterprise infrastructure solutions. Our services ranging from systems administration and network engineering to Information security and data center management are essential to the mission's success so we're looking for team members who are committed to delivering excellence without compromise and who view customer service as a top priority.
 An average day:
 As Help Desk Technician I you will be responsible for providing on-site technical support to end users in a large enterprise environment. This role focuses on resolving hardware and software issues and ensuring timely solutions to IT incidents and service requests. You will manage face-to-face interactions documenting all activities in the IT ticketing system. This position involves troubleshooting desktop computers laptops peripherals and software as well as assisting with user account management imaging devices and collaborating with other IT teams for escalations. You will support end-user training contributing to continuous improvement while meeting federal contract objectives. Additionally in this position you will:
 • Troubleshoot desktop/laptop hardware operating systems (Windows macOS) and applications (Microsoft Office collaboration tools).
 • Document and track incidents and requests in the ticketing system ensuring accurate and timely updates.
 • Assist users via chat email and ticketing systems with login problems password resets and general troubleshooting while adhering to security protocols.
 • Collaborate with IT teams and escalate complex issues as needed for timely resolution.
 • Participate in training and knowledge-sharing sessions to stay current on technologies and improve support skills.
 • Maintain accurate records of hardware inventory ensuring proper asset management.
 • Assist with IT setup and orientation for new employees ensuring they are properly equipped and onboarded.
 • Ensure service delivery adheres to established service level agreements (SLAs) and performance metrics.Basic Qualifications:
 • As a requirement of this position all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C)  Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
 • 1-2 years of experience in a help desk or technical support role with an interest in growing technical expertise.
 • Must hold a current 8570/8140 IAT Level II Certification (CCNA Security CySA+ GICSP GSEC Security+ CE CND SSCP)
 • Strong problem-solving skills and the ability to provide hands-on support under pressure.
 • Proficient in troubleshooting hardware issues (desktops laptops printers peripherals) and software problems.
 • Good verbal and written communication skills with a strong focus on delivering excellent customer service.
 • Familiarity with IT service management tools and remote support technologies.
 • Experience working in a team environment with a willingness to learn and adapt.
 • Knowledge of ITIL best practices is a plus.
 • Relevant certifications (e.g. CompTIA A+ HDI) are desirable but not required.Other Requirements:
 • Must have an active Secret clearance with the ability to obtain a Top Secret with SCI eligibility or have an active Top Secret with SCI eligibility.
 • Will be subject to a federal background investigation.Physical Demands and Working Conditions:
 Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:
 • Requires physical mobility frequent movement between user workstations ability to stand or kneel for periods of time and lift or move equipment with assistance.
 • Prolonged periods of computer desk work.
 • Dexterity of hands and fingers to operate a computer keyboard and other computer components.
 • Speaking and hearing are sufficient to converse and understand conversations both in-person telephone and virtual meetings.
 • The cognitive skills needed to complete tasks including abilities such as learning remembering focusing categorizing and integrating information for decision-making problem-solving and comprehending.
 • Ability to learn new tasks remember processes maintain focus complete tasks independently make timely decisions in the context of a workflow and the ability to communicate with managers and co-workers.
 • Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.
 • Maintain a professional emotional response when working with others.
 Connect directly with your dedicated recruiter Jon on Epsilon's careers page.
 Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. EEO/AA: Disabled/Vets.
 Please click here to review your rights under EEO policy.
 If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon Inc. please contact our Recruiting department by phone 828-398-5414 or by email careers@ .|~|google,go--OMMmabdy7hImi0yAAAAAA==|~|Technical Support Engineer - Escalation TAC|~|Juniper Networks|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-11|~|Herndon|~|VA|~|Unknown|~|https://www.linkedin.com/jobs/view/technical-support-engineer-escalation-tac-at-juniper-networks-4207028160?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|At Juniper we believe the network is the single greatest vehicle for knowledge understanding and human advancement the world has ever known.
 To achieve real outcomes we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice something we call the Juniper Way.
 Escalation Engineer Role & Responsibilities
 Escalation Engineer: Provide 24x7 deep technical troubleshooting for escalated issues that involve Juniper Networks' products' most technically complex or politically sensitive support situations. Collaborating with other teams to find and resolve customer issues. Providing feedback to the Engineering and product teams for product improvements. Monitoring and reviewing escalated cases. Creating reviewing documents such as Knowledge Base articles Product Support Notifications and training.
 • Location: Hybrid Remote Possible
 Technical Expertise
 Extensive knowledge in networking technologies troubleshooting provisioning and management of networking equipment. Working knowledge regarding virtualization software development and scripting. Use traceoption syslog analysis packet captures source code debugging tools or develop home-grown tools to analyze problems and develop solutions to meet customer needs. Review Functional Specs to ensure debugging supportability and resiliency features are incorporated.
 Cross-Functional Environment
 Provide customer feedback to various Business Units regarding common problems. Work together to provide solutions to the customer which may include a workaround software or hardware improvement and recommend changes to the design of our product. Leverage lesson learned to drive product improvements and supportability.
 Mentor
 Develop workshops deliver software quality and supportability reviews risk assessments. Train and support JTAC Engineers and help them resolve service requests (SRs'). Inspired others by setting an example coaching and leadership skills. Willing and eager to learn from each other’s.
 Detailed Responsibilities for Software and Hardware Escalation Engineers:
 • Act as the escalation point of contact for level 1 and 2 Technical Support teams.
 • Engage in live debugging sessions
 • Technical lead in driving resolution/workaround on escalated issues.
 • Collaborate with our Engineering team on bug fixes.
 • Recreate customer network issues in our lab environment for problem characterization and isolate root cause.
 • Verify software fixes to confirm the customers' technical issues are resolved and without regressions.
 • Coordinate with JRM on software release delivery.
 • Publish TSBs/KBs to alert internal/external customers of product issues with wide exposure and impact.
 • Leverage lessons learned to drive product improvements/debuggability (BTB).
 • Review Functional Specs to ensure debugging/resiliency features are incorporated.
 • Provide technical trainings/papers on product architecture packet-flow troubleshooting guides to JTAC engineers. Work with JTAC engineers on one-on-one sessions.
 • Chair and participate in the weekly escalation meeting with PLM/Engineering/Field personnels/JTAC.
 • Hardware: Perform Failure Analysis for field returned hardware.
 • Hardware: Solutions for hardware issues could be addressed by software change firmware update or new hardware. Evaluate and recommend a solution that is easy to implement and least impactful to customers and Juniper.
 Required Skills:
 • 7+ years of working experience in an advanced network support role 2-3 of these years would be spent supporting large IP networks
 • Strong operating and troubleshooting knowledge across the following routing and switching technologies: TCP/IP BGP OSPF ISIS MPLS (L2 & L3 VPN) Multicast protocols (IGMP PIM) Switching technologies (VLAN/Trunking)
 • Working experience with Junos - Operating System architectures (Linux/FreeBSD) Scripting languages (Python/TCL/Perl/Ansible/Puppet/C/C++/others) Virtualization Service daemons (DHCP/DNS/TACACS/Radius) DevOps
 • Extensive and deep knowledge in IP networking in layers 2-4 (TCP/IP Ethernet VLANs VLAN stacking QoS Spanning Tree (STPRSTP) RIP VRRP IGMP)
 • Strong communication skills including influencing and collaboration skills are a must
 • Strong customer management and customer service skills
 • Excellent presentation skills
 • Juniper Certifications are a strong plus
 Minimum Salary: $141600.00
 Maximum Salary:$203550.00
 The pay range for this position is expected to be between $141600.00 and $203550.00/year; however the base pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. The total compensation package for this position also includes medical benefits 401(k) eligibility vacation sick time and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
 If hired employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
 Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
 About Juniper Networks
 Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products solutions and services that transform the way people connect work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter LinkedIn and Facebook.
 WHERE WILL YOU DO YOUR BEST WORK?
 Wherever you are in the world whether it's downtown Sunnyvale or London Westford or Bangalore Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
 INCLUSION AND DIVERSITY AT JUNIPER
 At Juniper Networks we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes but do not necessarily check every single box please consider applying. We’d love to speak with you.
 Additional Information for United States jobs:
 ELIGIBILITY TO WORK AND E-VERIFY
 In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
 Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
 • Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
 • Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
 E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
 Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race color religion gender (including pregnancy) national origin political affiliation sexual orientation gender identity or expression marital status disability genetic information age veteran status or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications merit and business need.|~|google,go-dTxGZ0Fr1ENMZse3AAAAAA==|~|IT Help Desk Professional|~|Peraton|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-12|~|Sterling|~|VA|~|Unknown|~|https://us.bebee.com/job/b6dcd5e24725e16868277562afec8ad1?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Peraton is a next-generation national security company that drives missions of consequence spanning the globe. We are currently seeking an IT Help Desk Professional to join our team of experts.
 This individual will be responsible for delivering exceptional customer satisfaction by resolving technical issues and meeting end-users' needs. The selected candidate will provide remote phone email and chat troubleshooting support for application desktop network and mobile device issues.
 • Deliver exceptional customer satisfaction by resolving technical issues and meeting end-users' needs
 • Provide remote phone email and chat troubleshooting support for application desktop network and mobile device issues|~|google,in-3173ee0ed0cd6004|~|Technical Support Operations Specialist|~|Dental Intelligence|~|Not Provided|~|Not Provided|~|FULL_TIME|~|True|~|USD|~|56578.0|~|72960.0|~|2025-04-14|~|Remote|~|Unknown|~|US|~|https://www.indeed.com/viewjob?jk=3173ee0ed0cd6004|~|**About Us**
 We are the leading player in the SaaS analytics and workflow space for dental practices launched in 2015 to help dentists manage and grow their practices. Our best\-in\-class tech makes it more fulfilling to be a dental professional and easier to be a patient. Nearly 9000 dental practices utilize our platform to practice smarter generating an average top\-line production increase of 50% in the first 12 months. Whether a practice wants a comprehensive 2\-year growth plan or simply a more effective Morning Huddle we take the busy work out of growth. Our platform helps practices find patients schedule them follow up collect payments file their forms design their treatment plans and so much more. If the profile below sounds like you \- let’s talk!
 **Position Overview:**
 The Technical Support Operations Specialist plays a crucial role in maintaining and optimizing the technical support infrastructure. This role is responsible for managing Intercom workflows API integrations and troubleshooting technical issues related to support systems. The specialist will also collaborate cross\-functionally with product development and support teams to ensure seamless operations and improve the user experience. This is a highly technical position requiring hands\-on experience with APIs workflow automation and support tools along with strong communication and problem\-solving skills.
 **Roles and Responsibilities**
 ***Technical Systems Management***
 * Oversee and maintain Intercom workflows ensuring smooth functionality and user experience.
 * Troubleshoot and manage API integrations including assessing and resolving failures in Slack channels and other connected systems.
 * Optimize automated data collection workflows and user attributes within Intercom.
 * Ensure seamless execution of online customer forms and related processes including cancellation requests and phone number porting.
 ***Support Optimization and Cross\-Functional Collaboration***
 * Collaborate with the support team to address workflow queue routing and in\-product AI issues.
 * Lead key support projects including conversation routing enhancements with Director of Support.
 * Work with product and development teams to solve technical challenges particularly related to in\-product AI.
 * Track and report on support system issues and progress to key stakeholders.
 ***Tool and Workflow Administration***
 * Manage and automate Jira Support board workflows.
 * Handle internal support cases (ISCs) in all relevant systems – including Salesforce (SFDC).
 * Attend quarterly product webinars and QBRs with Intercom CSM to stay updated on new features.
 * Generate periodic reports to provide insights into support performance and system health.
 ***Vendor and Software Management***
 * Monitor and implement new releases and vendor updates to keep workflows and systems current.
 * Manage new software implementations such as Assembled for BPO management and transition ownership when necessary.
 * Serve as the primary point of contact for technical support\-related vendor interactions.
 ***Incident Management and Escalations***
 * Serve as the operations escalation point for critical technical issues ensuring swift resolution in collaboration with management.
 * Assist in diagnosing and resolving engagement vs. analytics discrepancies on an as\-needed basis.
 ***Meetings and Communication***
 * Conduct weekly 1:1 meetings with Director of Support to review progress and address challenges.
 * Participate in weekly Support leadership meetings and monthly product webinars.
 * Contribute to company\-wide support discussions during weekly Town Hall meetings.
 ***Ongoing Maintenance and Process Improvement***
 * Perform regular maintenance on technical support tools and handle ad\-hoc system updates.
 * Manage changes in Assembled tool to reflect team structure updates.
 * Identify opportunities to improve efficiency and automation across support workflows.
 **Distinct Responsibilities from the Current Team**
 * **Holistic Oversight:** Unlike other team members focused on specific tasks this role provides a comprehensive view of support system operations.
 * **Strategic Focus:** Responsible for driving efficiency improvements across the support tech stack rather than solely addressing immediate issues.
 * **Cross\-Departmental Impact:** Acts as the main liaison for technical support needs across various teams.
 * **Incident Ownership:** Serves as the key point of contact for critical outages and escalations.
 **What you’ll need to get the job done:**
 * 2\+ years of experience in technical support system administration or a related field.
 * Expertise in Intercom including workflow management and integrations.
 * Strong proficiency with APIs custom actions and troubleshooting integration issues.
 * Knowledge of coding languages (e.g. JavaScript Python) for debugging and minor development tasks.
 * Experience working with cross\-functional teams in product development and support.
 * Ability to handle urgent high\-priority issues effectively.
 * Strong problem\-solving skills and a proactive solution\-oriented approach.
 * Experience managing support tools like Jira Salesforce (SFDC) and other support management platforms.
 **What Will Make Us** ***Really*** **Love You*** Experience with Zoom phone administration and workforce management software.
 * Familiarity with BPO (partner) management tools and best practices.
 * Understanding of customer success metrics and strategies for optimizing support operations.
 **What You'll Love About Us*** Flexible Time Off \+ 10 paid holidays
 * Competitive Medical Dental \& vision offerings including free medical premiums for employees with buy up plan options AND we match your HSA contributions.
 * Company sponsored Life Disability \& AD\&D
 * Mental Health support programs
 * Cellphone \& Gym membership Discounts
 * 100% Paid Parental Leave
 * 401K Retirement savings plan with company match up to 5\.5% \+ unlimited access to financial advisors.
 * Tuition Reimbursement program
 * Flexible work location: remote or hybrid if local to Pleasant Grove UT
 iFDz7MD1cw|~|indeed,in-26cba1798de8fd61|~|IT Technical Support Analyst|~|Lakeside Book Company|~|Not Provided|~|Not Provided|~|FULL_TIME|~|True|~|USD|~|60000.0|~|75000.0|~|2025-04-15|~|Remote|~|Unknown|~|US|~|https://www.indeed.com/viewjob?jk=26cba1798de8fd61|~|**Our Safety Culture:**  
 The safety and health of our employees is this company’s most important business consideration. Lakeside Book will provide a safe and secure working environment to support our goal of zero accidents and injuries.
 Lakeside Book commits to being good stewards of the environment by conducting environmentally responsible business practices while continuing to be good neighbors and partners in the communities in which we live and work.
 We welcome our veterans to apply!
 This is a full\-time remote position—no relocation required. Join a team where your technical skills and service mindset will help keep our global workforce connected and productive.
 Support a global team—right from where you are.
 We’re hiring a remote IT Technical Support Specialist to deliver frontline support for enterprise systems across North America Europe and beyond. If you’re passionate about solving problems enjoy helping others and want to make an impact from anywhere—this is your opportunity.
 **As our IT Technical Support Specialist you will:**  
 * Serve as the first point of contact for users via phone email and web
 * Troubleshoot hardware software network and access issues
 * Manage and resolve support tickets with clear communication and follow\-up
 * Prioritize issues based on urgency and business impact
 * Fulfill security access requests and assist with audit documentation
 * Support IT rollouts for new tools and hardware
 * Contribute to training materials and mentor junior team members
 **What You’ll Need:**  
 * Bachelor’s degree in IT Communications or related field—or equivalent experience
 * 3\+ years in a technical support or helpdesk role
 * Strong troubleshooting skills and comfort working independently
 * Experience with Microsoft Windows Mac OS and common business apps
 * Excellent communication and customer service skills
 * Ability to explain technical concepts in a clear user\-friendly way
 * Familiarity with ticketing systems and support documentation
 **What we offer you:**  
 * Paid time off
 * Medical dental and vision benefits
 * 401k with company match
 * Career growth opportunities
 * Employee Assistance Program
 * Employee appreciation \& recognition programs
 **About Us:**  
 Lakeside Book Company loves books! To us every book matters. Every word. Every page. Every hand that helped build it. Our history has shown that we are leaders and innovators. We have a team\-winning culture where all of our people have a voice. While we are old in years we are new at heart. Come join our mission to keep the world reading.
 All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. Lakeside Book Company is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. If reasonable accommodation is needed to participate in the job application or interview process or perform essential job functions please contact talent@lakesidebook.com.
 * This job posting highlights the most critical responsibilities and requirements of the job. It’s not all\-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.|~|indeed,in-4c1068b2c94f43cf|~|Experienced Microvellum User for Technical Support|~|Microvellum|~|Not Provided|~|Not Provided|~|FULL_TIME|~|True|~|USD|~|40216.0|~|51359.0|~|2025-04-14|~|Central Point|~|OR|~|US|~|https://www.indeed.com/viewjob?jk=4c1068b2c94f43cf|~|**Job Details**
 Job Type: Full\-time 40 hour week
 **THE OPPORTUNITY:**
 We are looking for an experienced Microvellum user to provide technical support to provide Rock Solid Service to our customers and to guide our customers to answer their questions. Our technical support agents are our front\-line team that help our users streamline the way they work so they can confidently grow their business.
 **THE PERKS:**
 * Competitive wage retirement 90% of health benefits paid by company profit share.
 * Flex hours/schedule/location possible.
 * Welcoming caring and dedicated team members.
 * Fun entrepreneurial culture with family\-like vibes.
 * Company Branded Attire.
 * Professional \& Personal Growth and Development Opportunities.
 * Real Life Skills Training.
 * A workplace built on continuous improvement \- we work to ensure that everything we do adds value to our customer: Think “Lean”.
 **Why We Exist:** At Microvellum we want to equip our team and our clients to reach their potential
 **What We Actually Do:** We create software influenced by companies in our industry to help them streamline their design estimating engineering \& manufacturing processes so they can confidently grow their business
 **Our Vision:** Equip and Coach 7500 daily users by 2025 so they can remove limitations to help them grow their businesses with Toolbox.
 **How We Behave:** At Microvellum we are determined to achieve a positive outcome through providing rock solid service and being authentic. We’re constantly striving to improve. We want to ensure client satisfaction in all areas of our company to assist our clients in growing theirs.
 ***But what does this really mean?*** Being a part of the Microvellum team means you...
 * Are authentic and honest respecting your peers and place of work.
 * Work to create positive outcomes striving to always set the next person up for success.
 * Provide rock solid service even if that means doing something you feel could be too basic for your skills.
 If you can commit to those values… we cannot wait to hear from you!
 **ESSENTIAL JOB FUNCTIONS:**
 * Actively listening to users about the issues they are having in order to diagnose the issue.
 * Receive customer calls or support tickets to provide step\-by\-step guidelines for the resolution of a technical issue.
 * Troubleshooting and resolving issues in a timely manner.
 * Communicating with team members to diagnose and solve problems.
 * Installing and configuring Microvellum software.
 * Prioritizing your workload to ensure the most critical issues are resolved first.
 * Documenting common support procedures so that coworkers can follow.
 * Maintain an up\-to\-date knowledge of company products and services.
 **SKILLS \& QUALITIES:**
 * Experience using Microvellum and all its functions (2 years minimum).
 * Experience with remote desktop applications.
 * Strong analytical and problem\-solving skills.
 * Good communication skills both written and verbal.
 * Excellent interpersonal skills.
 **AFTER YOU APPLY:**
 Please be sure to add @microvellum.com to your email contact list so you don't miss any communication from us! (or else it could sit in your spam!)|~|indeed,in-866bb426b88363dc|~|IT Support Specialist (PT)|~|Quiktrak|~|Consulting And Business Services|~|Not Provided|~|PART_TIME|~|True|~|USD|~|29235.0|~|33150.0|~|2025-04-14|~|Beaverton|~|OR|~|US|~|https://www.indeed.com/viewjob?jk=866bb426b88363dc|~|**General Summary**:
 Manages laptops and tablets and peripherals for remote employees and field staff. Provides support for all issues relating to PC systems. This is a part\-time position that requires all work hours to be onsite.
 **Essential Functions**:
 (The essential functions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. Duties and responsibilities are also subject to change by the employer as the needs of the employer and requirements of the job change.)
 * Be able to procure and ship devices (Tablets Laptops remote work kits etc.) to Field Inspectors and Employees.
 	+ Manage UPS account.
 	+ Manage Amazon Business account.
 * Be able to install remoting software to Devices for ITOps offsite/offshore so that they can connect and configure the device.
 * Be able to manage inventory in the Quiktrak office.
 	+ Maintain Inventory.
 	+ Manage data erasure for designated devices.
 	+ Work with external services for device destruction and recycling.
 * Be able to coordinate with Employees and generate shipping labels to receive devices/equipment. This could be for Employees leaving or repair/replacement cases.
 * Help with some of the ITOps tickets that includes basic desktop support troubleshooting installing testing and maintaining.
 **Nice to haves**:
 * Ability to automate some or all Device configuration process through script writing.|~|indeed,go-o5YDncVgcbmujTrkAAAAAA==|~|Administration Support|~|Akumen Inc.|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-08|~|Reston|~|VA|~|Unknown|~|https://www.glassdoor.com/job-listing/administration-support-akumen-inc-JV_IC1130404_KO022_KE2333.htm?jl=1009703018046&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Remote with some HQ onsite work
 We are seeking a highly motivated and detail-oriented Entry-Level Administration Support to join our team in the Washington D.C. area. This position is an excellent opportunity for someone looking to launch a career in government contracting with a focus on contract administration compliance and supporting the execution of government contracts. The ideal candidate will work closely with senior finance & contracts professionals and contribute to all aspects of contract lifecycle management.
 In this role this individual will assist Contract lead in maintaining and tracking contract data. In addition you will assist in creating and reviewing customer contracts/subcontracts to ensure accuracy and that our high standards are met. This position also assists our Contracts Team and Management by assisting in tracking contract compliance and budgeting/funding needs. This will be a job focused on data management and a lot of tracking. If you enjoy processing a high volume of information have strong attention to detail and multi-task well this is the job for you!
 Responsibilities:
 • Assist in the preparation negotiation and administration of contracts with government agencies.
 • Review and analyze contract terms conditions and requirements to ensure compliance with applicable laws regulations and company policies.
 • Support the development and maintenance of contract documentation including change orders amendments and renewals.
 • Track & Maintain record of the Contract Brief / contract modifications register and change order requests.
 • Track and maintain records of subcontractor action funding needs subk modifications and subk change requests.
 • Support and track competitive sourcing processes and single/sole sourcing processes for major contracts.
 • Prepare reports and presentations on contract performance deliverables and milestones.
 • Maintain contract files and ensure accurate records are kept.
 • Maintain subcontractor files and ensure accurate CPSR compliance records.
 • Collaborate with cross-functional teams including legal finance and project management to ensure timely contract execution.
 • Monitor contract performance and assist with risk mitigation strategies.
 • Maintain compliance with company procedures policies the Federal Acquisition Regulations (FAR) and other regulatory requirements.
 • Focus on supporting cost savings initiatives for specific categories; participate in supplier performance reviews.
 Qualifications:
 • Bachelor’s Degree in Business Supply Chain or a similar discipline (or working towards a degree).
 • Strong attention to detail and ability to analyze complex documents.
 • Excellent written and verbal communication skills.
 • Familiarity with government contracting regulations (FAR DFARS etc.) is a plus but not required.
 • Proficiency in Microsoft Office Suite (Excel Word PowerPoint).
 • Ability to work independently and as part of a team.
 • Strong organizational and time-management skills.
 • Desire to learn and grow within the government contracting industry.
 • Demonstrates accuracy and thoroughness.
 • Speaks clearly and persuasively.
 Clearance Requirement:
 • US Citizenship with the ability to obtain a clearance (in the future)
 Akumen is a leading management and technology consulting firm that specializes in serving the federal government. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.|~|google,go-ujl1D00mliDmeEnHAAAAAA==|~|Remote Support Technician Jobs|~|Tech USA|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-11|~|McLean|~|VA|~|Unknown|~|https://www.clearancejobs.com/jobs/8221926/remote-support-technician?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Shift: Monday - Friday 9:30AM - 6:00PM
 Responsibilities include but are not limited to:
 · Using ITIL-based processes to streamline the ingestion triage categorization action and resolution for incoming incidents requests and demands
 · Analyzing troubleshooting designing and implementing fixes with minimal escalation to Tier 3 support
 · Providing basic user training in support of off-the-shelf applications and office products
 · Performing remote desktop triage and system repair using remote tools.
 · Maintaining and updating records and tracking databases
 · Answering questions regarding system procedures online transactions systems status and downtime procedures
 · Collaborating with network services software systems engineering and/or application development to restore service and/or identify problems
 · Using best practices and knowledge of internal or external business issues to improve products or services
 · Meeting contractual performance criteria
 · Special non-commercial systems administrator activities (access management/file transfer) may be required
 Basic Qualifications:
 · Strong communication skills due to variety of groups to be working with such as co-workers management and customers; must be able to exchange accurate information.
 · Resolving technical problems and answering queries by telephone or self-service that involve computer hardware software network system/application access and telecommunications systems.
 · Self-motivated organized with excellent interpersonal written and verbal communication skills.
 · Ability to embrace diverse technical disciplines and excellent customer service skills
 · Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job
 · Attention to detail leadership and collaborative and independent work process
 · Demonstrated problem solving and technical skills to resolve critical IT issues.
 · Expertise training and actual work experience with customer specific systems and technologies.
 · Must be a self-starter work independently and work with a clear and defined mission.
 · Must demonstrate ability to thrive and succeed in a challenging environment.
 · Experience providing technical support for Windows 10 Microsoft Office 2016 or later multiple internet browsers and standard business applications used within a business environment
 · Knowledge of Windows Active Directory
 · Knowledge of multiple desktop programs configuration and debugging techniques
 · Experience with TCP/IP and general networking issues
 · Experience with virus scanning services; Desktop stand-alone and laptop computing services
 · Experience with servers printers and peripheral devices|~|google,go-gBBBXrat32XdzXj9AAAAAA==|~|Technical Support Specialist|~|Abacus Technology|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-12|~|Chevy Chase|~|MD|~|Unknown|~|https://www.indeed.com/viewjob?jk=180b60058e5e0c6e&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Overview:
 Abacus Technology is seeking a Technical Support Specialist to provide help desk desktop and application support in a Microsoft environment. This is a full-time on-site position.
 Responsibilities:
 • Provide desk-side and remote end user support for MS Windows operating systems Active Directory and Microsoft Exchange-related issues.
 • Support daily network operations to include monitoring of systems and applications as well as connectivity issues.
 • Operate the ServiceNOW service desk to include providing phone and desk-side support for all systems.
 • Create and delete Active Directory user accounts manage password resets and maintain inventory and warranty information.
 • Assist in apply patch management for software and operating systems.
 • Deploy system images install configure troubleshoot test and maintain desktop-related hardware and software for end users.
 • Test and evaluate systems to eliminate problems and make improvements.
 Qualifications:
 5 years of experience in a desktop support and/or system administration role for enterprise-level environments. Microsoft/VMWare/CompTIA certifications highly desirable. Extensive experience in MS Windows 10/11 is required. Experience with Microsoft back office technologies to include Microsoft Exchange Active Directory and SharePoint 2013 a plus. Familiarity with DNS DHCP Fortinet SQL Server Avamar SentinelONE and ServiceNOW a plus. Ability to provide troubleshooting and maintenance in an enterprise level organization. Experience providing support to government contracting programs. Familiarity with cloud technology a plus. Ability to interact with all levels of an organization and solid customer service skills are critical. Must be a US citizen.
 Applicants selected may be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
 EOE/M/F/Vet/Disabled|~|google,go--OMMmabdy7hImi0yAAAAAA==|~|Technical Support Engineer - Escalation TAC|~|Juniper Networks|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-11|~|Herndon|~|VA|~|Unknown|~|https://www.linkedin.com/jobs/view/technical-support-engineer-escalation-tac-at-juniper-networks-4207028160?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|At Juniper we believe the network is the single greatest vehicle for knowledge understanding and human advancement the world has ever known.
 To achieve real outcomes we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice something we call the Juniper Way.
 Escalation Engineer Role & Responsibilities
 Escalation Engineer: Provide 24x7 deep technical troubleshooting for escalated issues that involve Juniper Networks' products' most technically complex or politically sensitive support situations. Collaborating with other teams to find and resolve customer issues. Providing feedback to the Engineering and product teams for product improvements. Monitoring and reviewing escalated cases. Creating reviewing documents such as Knowledge Base articles Product Support Notifications and training.
 • Location: Hybrid Remote Possible
 Technical Expertise
 Extensive knowledge in networking technologies troubleshooting provisioning and management of networking equipment. Working knowledge regarding virtualization software development and scripting. Use traceoption syslog analysis packet captures source code debugging tools or develop home-grown tools to analyze problems and develop solutions to meet customer needs. Review Functional Specs to ensure debugging supportability and resiliency features are incorporated.
 Cross-Functional Environment
 Provide customer feedback to various Business Units regarding common problems. Work together to provide solutions to the customer which may include a workaround software or hardware improvement and recommend changes to the design of our product. Leverage lesson learned to drive product improvements and supportability.
 Mentor
 Develop workshops deliver software quality and supportability reviews risk assessments. Train and support JTAC Engineers and help them resolve service requests (SRs'). Inspired others by setting an example coaching and leadership skills. Willing and eager to learn from each other’s.
 Detailed Responsibilities for Software and Hardware Escalation Engineers:
 • Act as the escalation point of contact for level 1 and 2 Technical Support teams.
 • Engage in live debugging sessions
 • Technical lead in driving resolution/workaround on escalated issues.
 • Collaborate with our Engineering team on bug fixes.
 • Recreate customer network issues in our lab environment for problem characterization and isolate root cause.
 • Verify software fixes to confirm the customers' technical issues are resolved and without regressions.
 • Coordinate with JRM on software release delivery.
 • Publish TSBs/KBs to alert internal/external customers of product issues with wide exposure and impact.
 • Leverage lessons learned to drive product improvements/debuggability (BTB).
 • Review Functional Specs to ensure debugging/resiliency features are incorporated.
 • Provide technical trainings/papers on product architecture packet-flow troubleshooting guides to JTAC engineers. Work with JTAC engineers on one-on-one sessions.
 • Chair and participate in the weekly escalation meeting with PLM/Engineering/Field personnels/JTAC.
 • Hardware: Perform Failure Analysis for field returned hardware.
 • Hardware: Solutions for hardware issues could be addressed by software change firmware update or new hardware. Evaluate and recommend a solution that is easy to implement and least impactful to customers and Juniper.
 Required Skills:
 • 7+ years of working experience in an advanced network support role 2-3 of these years would be spent supporting large IP networks
 • Strong operating and troubleshooting knowledge across the following routing and switching technologies: TCP/IP BGP OSPF ISIS MPLS (L2 & L3 VPN) Multicast protocols (IGMP PIM) Switching technologies (VLAN/Trunking)
 • Working experience with Junos - Operating System architectures (Linux/FreeBSD) Scripting languages (Python/TCL/Perl/Ansible/Puppet/C/C++/others) Virtualization Service daemons (DHCP/DNS/TACACS/Radius) DevOps
 • Extensive and deep knowledge in IP networking in layers 2-4 (TCP/IP Ethernet VLANs VLAN stacking QoS Spanning Tree (STPRSTP) RIP VRRP IGMP)
 • Strong communication skills including influencing and collaboration skills are a must
 • Strong customer management and customer service skills
 • Excellent presentation skills
 • Juniper Certifications are a strong plus
 Minimum Salary: $141600.00
 Maximum Salary:$203550.00
 The pay range for this position is expected to be between $141600.00 and $203550.00/year; however the base pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. The total compensation package for this position also includes medical benefits 401(k) eligibility vacation sick time and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
 If hired employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
 Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
 About Juniper Networks
 Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products solutions and services that transform the way people connect work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter LinkedIn and Facebook.
 WHERE WILL YOU DO YOUR BEST WORK?
 Wherever you are in the world whether it's downtown Sunnyvale or London Westford or Bangalore Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
 INCLUSION AND DIVERSITY AT JUNIPER
 At Juniper Networks we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes but do not necessarily check every single box please consider applying. We’d love to speak with you.
 Additional Information for United States jobs:
 ELIGIBILITY TO WORK AND E-VERIFY
 In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
 Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
 • Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
 • Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
 E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
 Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race color religion gender (including pregnancy) national origin political affiliation sexual orientation gender identity or expression marital status disability genetic information age veteran status or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications merit and business need.|~|google,go-SJobOLLvt3Xq6bixAAAAAA==|~|IT Technical Support Engineer|~|American Oncology Network Inc.|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-10|~|Bethesda|~|MD|~|Unknown|~|https://www.indeed.com/viewjob?jk=0f9cac42b78bad07&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Location:
 The Center for Cancer & Blood Disorders
 Pay Range:
 $22.03 - $38.75
 Position Summary:
 The Technical Support Engineer position is one that provides rotational support for our clinics with “Hands On” technical support and training. This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets. They monitor tickets by clinic to detect trends in technology issues and work with the SD Corporate team to implement solutions. This position requires the employee to travel to designated regional clinics to support daily technical operational issues as required. This position will require Customer Relationship Management support as it applies to the technology infrastructure (Issues risks mitigation plans clinic documentation communication to IT group for clinic needs and drive customer satisfaction)
 Key Performance Areas
 KPA 1 – Travel & Support for a Regional Rotation Schedule
 Examples of job duties:
 • Required to travel to assigned regional clinics on an approved rotation schedule. Provide communication to the OM of the clinic as to the final schedule and the process for notification of a change to the schedule.
 • Required to be at clinic minimum 1 hour maximum all day.
 KPA 2 – Customer Relationship Management
 Examples of job duties:
 • Develop relationships with all OM’s for region assigned and facilitate an open dialogue with the OM on needs of the clinic. Quarterly customer satisfaction surveys will be done to measure the quality of delivery of service to monitor employee’s performance
 KPA 3 – Training
 Examples of job duties:
 • Facilitate training for new employees: profile build access to applications and security requirements. Work with the IT Training resource to conduct needed training for the clinic resources (face to face webinar online etc)
 KPA 4 – Sheldon/Dragon/WOW Support
 Examples of job duties:
 • Address physician’s issues as they relate to usage of Dragon.
 • Engineer and support Telemedicine devices. Must have strong knowledge of wireless troubleshooting A/V conferencing and online meeting support.
 • Be conduit to vendor for issue resolution or training needs.
 KPA 5 – Special Project Technical Support (e.g. Titus)
 Examples of job duties:
 • The corporate IT department will be launching multiple technology projects for the clinics to improve the workflows or level of service. This resource will be the key interface to work with the clinics on coordination and communication of all project deliverables as well as ongoing support of the new technology.
 KPA 6 – Problem Management for Dedicated Region
 Examples of job duties:
 • Ability to proactively identify a problem. Must have understanding how to correctly categorize and prioritize the problem. While resolving the problem and provide detailed problem history to the appropriate internal business partner to assist in correcting the problem from reoccurring
 KPA 7 – Citrix Front End Support
 Examples of job duties:
 • Strong knowledge of troubleshooting Citrix director Citrix Receiver UniPrint Print mapping end-user profiles. Must understand Single Sign On and how this integrates with Citrix
 Position Qualifications/Requirements
 Education: Bachelor’s degree in computer science preferred
 Previous Experience: 2-5 years Help Desk experience and proven experience documenting ticket detail to support development of knowledge-based articles for Tier 1.
 Core Capabilities:
 • Analysis & Critical Thinking: Critical thinking skills including solid problem solving analysis decision-making planning time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
 • Interpersonal Effectiveness: Developed interpersonal skills emotional intelligence diplomacy tact conflict management delegation skills and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
 • Communication Skills: Effective communication skills (oral written presentation) is an active listener and effectively provides balanced feedback.
 • Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality performance effectiveness and operational excellence through best practices strong business and political acumen collaboration and partnerships as well as a positive employee physician and community relations.
 • Self-Management: Effectively manages own time conflicting priorities self stress and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
 • Must be able to work effectively in a fast-paced multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
 Certifications/Licenses:
 • ITIL Microsoft MAC Citrix UniPrint (Desired)
 • Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required
 Travel: (double click to check relevant box): >75%
 Standard Work Days/Hours: 8 hours with some OT being mandatory
 #AONA|~|google
--- a/outputs/jobspy_output_dynamic_branden_at_autoemployme_onmicrosoft_com.csv
+++ b/outputs/jobspy_output_dynamic_branden_at_autoemployme_onmicrosoft_com.csv
@ -1,530 +0,0 @@
 Job ID|~|Job Title (Primary)|~|Company Name|~|Industry|~|Experience Level|~|Job Type|~|Is Remote|~|Currency|~|Salary Min|~|Salary Max|~|Date Posted|~|Location City|~|Location State|~|Location Country|~|Job URL|~|Job Description|~|Job Source,go-yiukjIh3eVWiiXcRAAAAAA==|~|Help Desk Technician|~|Red River Technology|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-14|~|Chantilly|~|VA|~|Unknown|~|https://onmogul.com/jobs/help-desk-technician-b976aa9c-4295-46f1-8fd6-03da3bff596c?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Red River Managed Services seeks selfless humble and team-oriented people that are always willing to support the success of their colleagues over their own. We enjoy working with people that can make wise decisions relying on data experience and collaboration. We seek individuals who are open to giving and receiving feedback through a willingness to share learnings.
 At Red River we provide a welcoming and positive workplace where everyone feels valued and able to do their best work fostering a one-team mentality. We want people that embrace new ideas and are passionate about innovation and brainstorming better solutions. This in turn fosters a means to overcome self-doubt and respectfully challenge the status quo while pursuing a career of providing exceptional client service.
 Red River breeds curiosity by providing a work environment that values listening with intent an eagerness to learn and respects others’ ideas while remaining humble about their own knowledge gaps. This translates into a client-centric culture that anticipates needs with an urgency to resolve issues and builds long-term client relationships.
 To be part of our company you must be capable of thriving in change with a passion for being challenged. Here are the characteristics of the perfect candidate for this role. If you are selected for interview within Red River we ask that you come prepared to discuss how you embrace and reflect the following requirements:
 • Selflessness — You are humble when searching for the best ideas; you seek what’s best for Red River; you discern how your actions could affect others; you seek to make those around you successful.
 • Judgment — You do not make short term fixes that jeopardize long term solutions; you make wise decisions despite ambiguity relying on training experience and collaboration with others; you rely on data to inform your intuition and decisions.
 • Candor — You willingly receive and give feedback; you are open about what’s working and what needs to improve; you admit mistakes openly and share learnings widely.
 • Creativity — You welcome new ideas; you are passionate and persistent in pursuit of better ways to do things and more innovative solutions; you value “brainstorming” as an expression.
 • Courage — You overcome self-doubt and/or fear to always search for the truth; you are willing to risk personal failure to help or challenge the status quo in the pursuit of excellence.
 • Inclusion — You bring an attitude of “positive intent” and welcoming nature to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
 • Curiosity — You listen intently and with a purpose to understand; you learn rapidly and eagerly; you are as interested in other people’s ideas as your own; you’re humble about what you don’t yet know.
 • Empathy — You take the time to understand the client’s issue and perspective; you anticipate client needs you address client needs effectively you make them feel valued and understood; you work to foster loyalty and a long-term relationship.
 • Resilience — You thrive in rapidly changing circumstances; you adapt easily to change; you can make fact-based decisions; you know when to include or escalate to others; you embrace a hard challenge.
 This position is primarily responsible for working on a team within the NOC. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance problem identification and resolution activities as well as growing and developing the organization’s perception with existing customers through exceptional customer service. This position will also assist the NOC engineers with handling any kind of tasks related to network and infrastructure outages. 
 This role will support a 24/7 environment only apply if you are willing to work in different shifts (mornings evening and overnight). The official shift will be confirmed prior to a hiring decision being made.
 Primary Position Tasks:
 • Must be flexible to work nights and weekends holidays (We are a 24x7x365 call center environment)
 • Strong ability for communication and collaboration in a high activity and fast paced environment.
 • Email Administration with basic level of user management including configuring new accounts password resets and troubleshooting user login profile and permission issues
 • Maintaining standards and documentation on an ongoing basis as products and technologies evolve
 • Accept customer calls alerts and escalations from the NOC engineers
 • Follow trouble shooting Standards Operating Procedures (SOPs)
 • Act as the point of contact for customer incidents reported by telephone email and remote monitoring tools ensuring all processes and agreed upon standards are followed. This includes performing system analysis techniques to consult with end users and determining the hardware and software system functional specifications.
 • Consistently meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals.
 • Engage in IT certification programs to develop subject matter expertise
 • Work with NOC team with a focused direction on calls and SLA management while adding value and contributing to overall team performance.
 • Maintain accuracy of all reports/audits and client documentation based on Red River and customer defined system specifications. Ensure log entries to the ticketing system are accurate concise and timely to meet the SLAs (service-level agreement).
 • Exercise sound judgment when working outside defined practices and procedures; accurately close incidents for known errors without the need for functional escalation
 • Escalate potential areas for improvement to standard operating procedures (SOPs) to team leadership.
 • Keep current on new releases updates and changes to Customer Run Book content
 • Continually pursue on-going training and development opportunities to advance skill sets and in turn ability to effectively deliver to customers.
 • Maintain clear understanding of the interdependencies that problem change and configuration managements processes have on good incidents management practices.
 • Other business duties as assigned
 Minimum Education/Certification/Experience Requirements:
 • Bachelor’s degree desired Computer Science Engineering or other technical degree or equivalent experience
 • Desired certifications: CompTIA A+ Network+ OR Microsoft MCSA certifications
 • Minimum 1 years of IT experience with IT administration and support experience with windows administration and management of Active Directory DHCP DNS Group policy
 • High level experience and knowledge of Windows and Mac operating systems
 Preferred Education/Certification/Experience:
 • Previous Experience in a fast-paced consulting or MSP environment as plus
 • Basic domain functionality experience with Active Directory functionalities Group Policy DNS and DHCP
 • Experience with desktop operating systems
 Knowledge Skills and Abilities:
 • Basic knowledge of Backup Solutions
 • Basic knowledge of troubleshooting Remote Desktop Services and VPN
 • Basic understanding of core network components
 • Basic virtualization Administration and architecture knowledge such as rebooting virtual machines allocating necessary resources and maintaining the hypervisor
 • Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes.
 • This position requires dedication persistence effective utilization of provided resources and the ability to deliver superior customer service.
 • Proven ability to utilize CRM data product documentation and other resources to research and resolve client technical issues.
 • IT hardware/software knowledge with previous work experience in Windows and Unix/Linux-based environments
 • Strong understanding of hardware and software compatibility (i.e. rev. levels firmware versions etc.) installation and configuration
 • Strong working knowledge of servers (physical and virtual) enterprise backup applications SAN and network infrastructure
 • Strong consulting and communication skills 
 • Confidence and experience in front of clients 
 • Strong ability to work in a team-based environment 
 • Ability to be a self-starter and possess good time management skills 
 Basic Qualifications:
 • U.S. Citizenship Required
 Red River offers a competitive salary excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company please submit your resume and cover letter (optional).
 EOE M/F/DISABLED/Vet
 Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
 In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the American’s with Disabilities Act of 1990 applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
 Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.|~|google,go-Rqo_HMnx9TihOFrrAAAAAA==|~|Help Desk Technician I|~|Epsilon Inc|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-09|~|Arlington|~|VA|~|Unknown|~|https://us.bebee.com/job/f77536b913235837de90b9afc39c96ef?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Epsilon is an IT Services company founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States.
 Our Mission
 We are known for our solution-focused and innovative approach aligning technology systems tools and processes with the missions and objectives of our customers.
 About the Role
 We are seeking a Help Desk Technician I to join our team in Crystal City VA initially and then transition to Manassas VA within the first year. As a Help Desk Technician I you will be responsible for providing on-site technical support to end users in a large enterprise environment.
 This role focuses on resolving hardware and software issues and ensuring timely solutions to IT incidents and service requests. You will manage face-to-face interactions documenting all activities in the IT ticketing system.
 This position involves troubleshooting desktop computers laptops peripherals and software as well as assisting with user account management imaging devices and collaborating with other IT teams for escalations.
 Responsibilities:
 • Troubleshoot desktop/laptop hardware operating systems (Windows macOS) and applications (Microsoft Office collaboration tools).
 • Document and track incidents and requests in the ticketing system ensuring accurate and timely updates.
 • Assist users via chat email and ticketing systems with login problems password resets and general troubleshooting while adhering to security protocols.
 • Collaborate with IT teams and escalate complex issues as needed for timely resolution.
 • Participate in training and knowledge-sharing sessions to stay current on technologies and improve support skills.
 • Maintain accurate records of hardware inventory ensuring proper asset management.
 • Assist with IT setup and orientation for new employees ensuring they are properly equipped and onboarded.
 Requirements:
 • A U.S. Citizen by requirement of this position.
 • 1-2 years of experience in a help desk or technical support role with an interest in growing technical expertise.
 • Hold a current 8570/8140 IAT Level II Certification (CCNA Security CySA+ GICSP GSEC Security+ CE CND SSCP).
 • Strong problem-solving skills and the ability to provide hands-on support under pressure.
 • Proficient in troubleshooting hardware issues (desktops laptops printers peripherals) and software problems.
 • Good verbal and written communication skills with a strong focus on delivering excellent customer service.
 • Familiarity with IT service management tools and remote support technologies.
 Additional Requirements:
 • An active Secret clearance with the ability to obtain a Top Secret with SCI eligibility or have an active Top Secret with SCI eligibility.
 • Will be subject to a federal background investigation.
 Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. EEO/AA: Disabled/Vets.|~|google,go-UX9PCo91W4YmXULjAAAAAA==|~|Help Desk Technician I - Security Clearance Required. Job in Arlington LilyLifestyle Jobs|~|Epsilon Inc|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-09|~|Arlington|~|VA|~|Unknown|~|https://jobs.lilylifestyle.co.uk/jobs/help-desk-technician-i-security-clearance-required-arlington-virginia/1624597225-2/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Help Desk Technician I
 Who is Epsilon:
 Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach aligning technology systems tools and processes with the missions and objectives of its customers.
 Epsilon's headquarters are in Weaverville NC with other corporate offices in Greenville SC Crystal City VA and Denver CO. We have employees in 30+ States across the U.S.
 Why work for Epsilon:
 In joining Epsilon's team you will have the opportunity to contribute to Epsilon's business and customer initiatives as well as influence our brand culture through people interaction and technology advancements.
 Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3000 annually in Professional Development funds. We also offer competitive pay comprehensive benefits through one of the largest national carriers Paid Time Off (PTO) that increases with tenure and has a generous rollover 11 company paid Holidays and 401(k) with immediate contribution.
 Where you'll work:
 You will work onsite in Crystal City VA initially and then transition to onsite in Manassas VA within the first year.
 Our Customer's Mission:
 Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization within the United States Department of Defense. This DoD organization manages the resourcing development and sustainment of one of our nation's most coveted and capable platforms. Our role in this mission involves managing classified environments supporting international partners and foreign military sales (FMS) clients providing top-tier desk-side support and offering adaptable enterprise infrastructure solutions. Our services ranging from systems administration and network engineering to Information security and data center management are essential to the mission's success so we're looking for team members who are committed to delivering excellence without compromise and who view customer service as a top priority.
 An average day:
 As Help Desk Technician I you will be responsible for providing on-site technical support to end users in a large enterprise environment. This role focuses on resolving hardware and software issues and ensuring timely solutions to IT incidents and service requests. You will manage face-to-face interactions documenting all activities in the IT ticketing system. This position involves troubleshooting desktop computers laptops peripherals and software as well as assisting with user account management imaging devices and collaborating with other IT teams for escalations. You will support end-user training contributing to continuous improvement while meeting federal contract objectives. Additionally in this position you will:
 • Troubleshoot desktop/laptop hardware operating systems (Windows macOS) and applications (Microsoft Office collaboration tools).
 • Document and track incidents and requests in the ticketing system ensuring accurate and timely updates.
 • Assist users via chat email and ticketing systems with login problems password resets and general troubleshooting while adhering to security protocols.
 • Collaborate with IT teams and escalate complex issues as needed for timely resolution.
 • Participate in training and knowledge-sharing sessions to stay current on technologies and improve support skills.
 • Maintain accurate records of hardware inventory ensuring proper asset management.
 • Assist with IT setup and orientation for new employees ensuring they are properly equipped and onboarded.
 • Ensure service delivery adheres to established service level agreements (SLAs) and performance metrics.Basic Qualifications:
 • As a requirement of this position all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C)  Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
 • 1-2 years of experience in a help desk or technical support role with an interest in growing technical expertise.
 • Must hold a current 8570/8140 IAT Level II Certification (CCNA Security CySA+ GICSP GSEC Security+ CE CND SSCP)
 • Strong problem-solving skills and the ability to provide hands-on support under pressure.
 • Proficient in troubleshooting hardware issues (desktops laptops printers peripherals) and software problems.
 • Good verbal and written communication skills with a strong focus on delivering excellent customer service.
 • Familiarity with IT service management tools and remote support technologies.
 • Experience working in a team environment with a willingness to learn and adapt.
 • Knowledge of ITIL best practices is a plus.
 • Relevant certifications (e.g. CompTIA A+ HDI) are desirable but not required.Other Requirements:
 • Must have an active Secret clearance with the ability to obtain a Top Secret with SCI eligibility or have an active Top Secret with SCI eligibility.
 • Will be subject to a federal background investigation.Physical Demands and Working Conditions:
 Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:
 • Requires physical mobility frequent movement between user workstations ability to stand or kneel for periods of time and lift or move equipment with assistance.
 • Prolonged periods of computer desk work.
 • Dexterity of hands and fingers to operate a computer keyboard and other computer components.
 • Speaking and hearing are sufficient to converse and understand conversations both in-person telephone and virtual meetings.
 • The cognitive skills needed to complete tasks including abilities such as learning remembering focusing categorizing and integrating information for decision-making problem-solving and comprehending.
 • Ability to learn new tasks remember processes maintain focus complete tasks independently make timely decisions in the context of a workflow and the ability to communicate with managers and co-workers.
 • Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.
 • Maintain a professional emotional response when working with others.
 Connect directly with your dedicated recruiter Jon on Epsilon's careers page.
 Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. EEO/AA: Disabled/Vets.
 Please click here to review your rights under EEO policy.
 If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon Inc. please contact our Recruiting department by phone 828-398-5414 or by email careers@ .|~|google,go-dTxGZ0Fr1ENMZse3AAAAAA==|~|IT Help Desk Professional|~|Peraton|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-12|~|Sterling|~|VA|~|Unknown|~|https://us.bebee.com/job/b6dcd5e24725e16868277562afec8ad1?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Peraton is a next-generation national security company that drives missions of consequence spanning the globe. We are currently seeking an IT Help Desk Professional to join our team of experts.
 This individual will be responsible for delivering exceptional customer satisfaction by resolving technical issues and meeting end-users' needs. The selected candidate will provide remote phone email and chat troubleshooting support for application desktop network and mobile device issues.
 • Deliver exceptional customer satisfaction by resolving technical issues and meeting end-users' needs
 • Provide remote phone email and chat troubleshooting support for application desktop network and mobile device issues|~|google,go-1XizAxrbRf2Y6pY2AAAAAA==|~|Energy Project Manager|~|Booz Allen Hamilton|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-09|~|Arlington|~|VA|~|Unknown|~|https://www.linkedin.com/jobs/view/energy-project-manager-at-booz-allen-hamilton-4208466304?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Job Number: R0218533
 Energy Project Manager
 Key Role:
 Provide energy technical advice and plan and implement support activities designed to optimize energy resilience initiatives in support of the client's mission. Apply leading-edge principles theories and concepts and contribute to the development of new principles and concepts. Work on unusually complex problems and provide highly innovative solutions. Operate with substantial latitude for unreviewed action or decision and mentor or supervise employees in technical competencies.
 Basic Qualifications:
 • 8+ years of experience in a professional work environment
 • 2+ years of experience supporting Air Force installation energy programs
 • Experience managing energy projects for the Air Force
 • Secret clearance
 • Bachelor’s degree in Engineering
 Additional Qualifications:
 • Experience leading a cross functional team
 • Experience in a fast-paced environment
 • Knowledge of the role that energy resilience plays in DoD mission realization and policy implementation
 • Ability to advocate for change using business cases and data driven decision-making
 • Possession of strong project management skills
 • Possession of strong people management skills
 Clearance:
 Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
 Compensation
 At Booz Allen we celebrate your contributions provide you with opportunities and choices and support your total well-being. Our offerings include health life disability financial and retirement benefits as well as paid leave professional development tuition assistance work-life programs and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
 Salary at Booz Allen is determined by various factors including but not limited to location the individual’s particular combination of education knowledge skills competencies and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99000.00 to $225000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
 Identity Statement
 As part of the application process you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
 Work Model
 Our people-first culture prioritizes the benefits of flexibility and collaboration whether that happens in person or remotely.
 • If this position is listed as remote or hybrid you’ll periodically work from a Booz Allen or client site facility.
 • If this position is listed as onsite you’ll work with colleagues and clients in person as needed for the specific role.
 Commitment to Non-Discrimination
 All qualified applicants will receive consideration for employment without regard to disability status as a protected veteran or any other status protected by applicable federal state local or international law.|~|google,go-0A0VLT4vRGM7Zff9AAAAAA==|~|Project Manager II|~|Alarm.com|~|Not Provided|~|Not Provided|~|Not Provided|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-10|~|McLean|~|VA|~|Unknown|~|https://www.indeed.com/viewjob?jk=c855dff490a059d6&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|PROJECT MANAGER – FIRMWARE (CAMERAS)
 POSITION OVERVIEW
 Are you an organized proactive self-starter who enjoys working across technical teams to make things happen? Want to make an immediate impact on innovative IoT camera products used by millions of customers? As a Project Manager on the Firmware Engineering team at Alarm.com you'll coordinate embedded software development for our security cameras aligning efforts across internal teams and global vendors. You'll help keep development on track drive process improvements and foster strong team culture — all while gaining hands-on experience in one of the most dynamic and fast-growing segments of the smart home industry.
 Alarm.com offers a collaborative culture with smart and productive coworkers who are committed to delivering outstanding technology and customer experiences.
 RESPONSIBILITIES
 Project management at Alarm.com is both collaborative and impactful. Duties for this role include:
 • Sprint Management: Serve as Scrum Master for the firmware team — lead sprint planning standups retrospectives and backlog management.
 • Vendor Coordination: Act as the key point of contact with third-party hardware and software vendors aligning timelines and managing technical deliverables.
 • Issue Management: Triage bugs and development blockers track status and resolution and ensure key milestones are met.
 • Cross-Team Collaboration: Coordinate closely with product managers QA hardware and cloud/backend teams to manage cross-functional dependencies.
 • Remote Team Support: Sync global teams across time zones and ensure effective communication and alignment.
 • Embedded Development Tracking: Help plan and manage firmware development efforts.
 • Process Improvement & Team Operations:
 • Maintain internal documentation and standard operating procedures.
 • Support processes to drive continuous improvement.
 • Help define and implement new team workflows or tools.
 • Build team culture by supporting onboarding planning team events and fostering a sense of community.
 • Grow: Learn about the intersection of software hardware and firmware and grow your project management skills in a highly technical environment.
 • Own: If something needs to get done to keep the team moving forward — you're the person who steps in.
 REQUIREMENTS
 • Minimum B.S. or B.A. in engineering computer science physics math or other technical field
 • 1–2 years of experience in project coordination technical project/program management or engineering support
 • Familiarity with Agile/Scrum processes and sprint planning
 • Strong written and verbal communication skills
 • Comfort working with engineers and understanding technical challenges at a high level
 • Ability to manage multiple priorities across stakeholders and time zones
 • History of taking initiative problem-solving and driving follow-through
 • Bonus: Familiarity with embedded systems firmware development or consumer electronics
 • Other duties as assigned
 WHY WORK FOR ALARM.COM?
 • Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
 • Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
 • Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
 • Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party happy hours and other fun corporate events.
 • Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.
 COMPANY INFO
 Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient. And every day we're innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.
 For more information please visit www.alarm.com.
 COMPANY BENEFITS
 Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options an HSA with generous company contribution a 401(k) with employer match and paid holidays wellness time and vacation increasing with tenure. Paid maternity and bonding leave company-paid disability and life insurance FSAs well-being resources and activities and a casual dress work environment are also part of our outstanding total rewards package!
 Alarm.com is an Equal Opportunity Employer
 In connection with your application we collect information that identifies reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name government-issued identification number(s) email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies. By submitting your application you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
 Notice To Third Party Agencies:
 Alarm.com understands the value of professional recruiting services. However we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.|~|google,go-EJNdGj6x2n6f1hh1AAAAAA==|~|Senior Project Managers-Heavy Industrial|~|STV|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-11|~|Fairfax|~|VA|~|Unknown|~|https://www.linkedin.com/jobs/view/senior-project-managers-heavy-industrial-at-stv-4206283466?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|STV is seeking a Senior Project Manager for our PM/CM group in West Virginia.
 We are seeking a highly experienced Senior Project Manager (Sr. PM) to oversee a heavy industrial construction project in the Charleston WV regional area. The Sr. PM will be on-site daily working closely with the client’s facilities maintenance staff upper management and a selected general contractor. This role requires superior communication coordination between primary stakeholders program leadership and financial oversight to ensure the project aligns with the owner’s vision schedule and budget.
 Key Responsibilities
 • Daily on-site presence to manage all aspects of the construction process and ensure seamless coordination between the owner and general contractor.
 • Serve as the primary liaison with the client including maintenance staff senior leadership and external stakeholders.
 • Ensure the general contractor’s execution aligns with the owner’s vision tracking project progress financials and compliance.
 • Oversee design/build execution in an existing operating industrial environment ensuring adherence to safety and regulatory standards while executing production factory expansion.
 • Provide financial and schedule oversight ensuring timely reporting and accurate budget tracking.
 • Communicate and enforce heavy industrial project requirements on an existing campus ensuring quality assurance quality controls and construction efficiency standards.
 • Navigate challenges associated with construction in remote areas including logistics labor availability and supply chain issues.
 • Utilize BIM Procore and Microsoft programs to track progress manage documents and streamline workflows.
 Qualifications & Experience
 • 15 to 20 years of experience in heavy industrial construction project management.
 • Proven track record of delivering large-scale industrial projects on time and within budget.
 • Strong knowledge of design/build project execution particularly in industrial settings.
 • Experience managing projects in remote or rural locations with a deep understanding of related challenges.
 • Exceptional communication and leadership skills with the ability to align multiple stakeholders.
 • Accreditation or certification in PMP CMAA DBIA preferred.
 • Proficiency in BIM Procore and Microsoft Office Suite.
 Preferred Skills
 • Familiarity with West Virginia construction laws and industrial regulations.
 • Strong financial acumen and cost control expertise for industrial-scale projects.
 • Ability to adapt to fast-paced high-pressure environments in industrial construction.
 • Superior inter-personal communication skills with an ability to work well with others to suggest solutions to complicated problems as they arise.
 • This will not be an 8:00 to 5:00 five days per week program. Candidate is expected to be available as needed for successful outcomes.
 Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV we are fully committed to expanding our culture of diversity and inclusion one that will reflect the clients we serve and the communities we work in so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
 STV offers the following benefits
 • Health insurance including an option with a Health Savings Account
 • Dental insurance
 • Vision insurance
 • Flexible Spending Accounts (Healthcare Dependent Care and Transit and Parking where applicable)
 • Disability insurance
 • Life Insurance and Accidental Death & Dismemberment
 • 401(k) Plan
 • Retirement Counseling
 • Employee Assistance Program
 • Paid Time Off (16 days)
 • Paid Holidays (8 days)
 • Back-Up Dependent Care (up to 10 days per year)
 • Parental Leave (up to 80 hours)
 • Continuing Education Program
 • Professional Licensure and Society Memberships
 STV is committed to paying all of its employees in a fair equitable and transparent manner. The listed pay range is STV’s good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors including but not limited to geography education experience and/or certifications.|~|google,go-RcsBf3B004BWDfmzAAAAAA==|~|Senior Construction Project Manager|~|NTT DATA|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-11|~|Ashburn|~|VA|~|Unknown|~|https://careers.services.global.ntt/global/en/job/R-121265/Senior-Construction-Project-Manager?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA we are renowned for our technical excellence leading innovations and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow belong and thrive.
 Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.
 Grow Your Career with NTT DATA
 The Senior Construction Project Manager is responsible for overall project success including project oversight direction and strategy over multiple $100+ Million data center construction projects particularly relating to safety schedule scope budget and quality.
 What you'll be doing
 ESSENTIAL DUTIES & RESPONSIBILITIES
 • Lead a team of professionals to safely deliver major capital construction projects of $100m+ to support the acquisition of new clients.
 • Develop and maintain relationships with key customers operations finance and internal department leaders to assure project team fulfills the mission and objectives of the capital projects.
 • Direct and support project teams in the preparation and execution of tasks throughout all phases of the project process; includes identifying scopes of work resource requirements cost estimates and budgets work plan schedule and milestones quality control and risk mitigation.
 • Oversee General Contractor direct contractors (ex. Commissioning Agents) third party testing agencies the project controls and MEP teams for each project to ensure tasks are completed on time and within budget.
 • Primary liaison to the NTT GDC Americas Inc. Design Managers to aid in the harmonization and coordination of Architecture/Engineering activities in a timely manner.
 • Integrate Subject Matter Experts internal and customer stakeholders to support design and lead construction teams to create a master development program for site(s)
 • Support Design team leadership for environmental entitlement and permitting requirements.
 • Provide guidance to the project delivery resources/team in achieving project goals. Implement communication plan for meetings and written reports/meeting minutes to keep client and project resources informed.
 • Develop and implement strategic sourcing plans for GC/subs and specialty vendor selection award and contracts.
 • Facilitate project meetings. Implement and align project documentation governance with company requirements. Ensure project data integrity and documentation is accurate timely and coordinated.
 • Reports status and variances. Creates action plans to meet objectives budget and schedule. Implements change management routines to assess change requests make recommendations secure internal approvals and manage change throughout the course of the project.
 • Assesses and quantify change requests to determine impacts to scope budget schedule quality and risk.
 • Optimize project cost effectiveness and budget utilization including constructability reviews and Value Engineering (VE) into design process.
 • Implement and lead typical Project level management tasks including contract status finance/funding/payment status budget updates schedule baseline and monthly updates (EVM) submittals contract documentation project records and final contract hand off.
 • Develop and implement project level financial controls pay application processing project change review and pricing release of retention claims and resolutions.
 • Validate drawings and specifications accurately reflect the desired construction quality and ensure any item requiring remediation is documented and remediated to owner satisfaction.
 • Ensure all field installations are in accordance with the design.
 • Develop implement monitor and assure systems are in place to deliver highest quality standards for project safety- from start to finish.
 • Provide leadership to confirm all Contractors and Suppliers are following safety best practices and producing the industry leading performance expected.
 • Monitor and control risk management insurance and liability controls for assigned projects.
 • Lead typical construction management monthly project meetings (OAC Design MEP ACx etc.)
 • Present executive summary and status reports to internal Senior leadership
 • Provide on-site support for sales and marketing team to present NTT Values to prospective new clients.
 KNOWLEDGE SKILLS & ABILITIES
 • Understanding of Project Management Planning Construction Management and Data Centers.
 • Demonstrated leadership ability in dealing with Owners Architects Contractors and internal stakeholders.
 • Extensive knowledge of prime contracts including lump sum GMP hard bid negotiated design-build etc. Specifically including EVM methods and payment systems.
 • Extensive knowledge of P6 Critical path scheduling systems overall project cost control budgeting and value engineering as applied to buildings and systems used in Data Center project delivery.
 • Familiarity of all aspects of Development design and Construction- to include site work core and shell mechanical and electrical utilities finishes etc.
 • Ability to work in an international team environment and interact with all levels of management including C-Suite reviews.
 • Strong executive presence – able to convey complex and technical concepts to a non-construction audience.
 • Must be very organized analytical and structured with excellent communication and problem-solving skills.
 • Manages stress and/or fast pace effectively.
 #GlobalDataCentersCareers
 MINIMUM QUALIFICATIONS
 • Bachelor’s degree in Engineering business construction management or relevant field required.
 • 15+ years’ experience in General and/or Specialty Construction Project Management with 10+ years’ experience in data center or similar mission critical facilities construction.
 • Experience in managing $100M+ projects.
 • Experience in urban environments with difficult logistics and fast-track schedules.
 • Experience in construction management capital budget management and knowledge of electrical and mechanical systems.
 • Knowledge of industry standards building codes and safety standards including fire protection regulations.
 • Ability to demonstrate strong capability and expertise in Primavera MS Project MS Excel PowerPoint and SharePoint.
 PREFERRED QUALIFICATIONS
 • LEAN Construction knowledge and application of those tools.
 • Building Environment Accreditations (i.e. LEED SITES TRUE WELL).
 • Mechanical and Electrical systems quality and commissioning leadership in construction of Mission Critical Facilities.
 • Mission critical infrastructure and/or data center construction experience.
 • Multi-project experience in large scale construction management mission critical or infrastructure preferred.
 PHYSICAL REQUIREMENTS
 • Primarily walking standing and bending on project site.
 • Able to hear and speak into a telephone.
 • Close visual work on a computer terminal.
 • Dexterity of hands and fingers to operate any required computer keyboard mouse and other technical instruments.
 • Able to lift and carry up to 50 lbs.
 WORK CONDITIONS
 • 80%: Construction jobsite at various levels of development
 • 20%: Standard office; Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer.
 SPECIAL REQUIREMENTS
 • Working at assigned project sites physically present with the on-site construction teams on a routine basis. Work locations currently include; Hillsboro Oregon; Chicago Illinois; Ashburn Virginia; Phoenix Arizona. Remote consideration may be given to exceptionally qualified candidates on interim basis. Periodic travel to secondary sites main offices or team meeting sites will be required.
 • Must possess a current valid state-issued driver’s license.
 This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device if applicable.
 NTT Global Data Centers Americas Inc. offers competitive compensation based on experience education and location. Base salary for this position is $ 164500 - $ 210000.
 All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
 Employees receive paid time-off medical dental and vision benefits life and supplemental insurance short-term and long-term disability flexible spending account and 401k retirement plan to create a rich Total Rewards package.
 Workplace type:
 On-site Working
 Equal Opportunity Employer
 NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age race colour gender sexual orientation religion nationality disability pregnancy marital status veteran status or any other protected category. Accelerate your career with us. Apply today|~|google,go-x2Hf8Y8N21teIwRvAAAAAA==|~|Project Manager Jobs|~|Booz Allen Hamilton|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|Not Provided|~|Not Provided|~|Not Provided|~|2025-04-09|~|Arlington|~|VA|~|Unknown|~|https://www.clearancejobs.com/jobs/8160076/project-manager?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic|~|Job Number: R0212922
 Project Manager
 The Opportunity:
 Are you searching for a position where you can grow your organization and analytical skills to support a project from concept to completion? A program requires a significant investment of limited resources. With that level of complexity you need to keep the project on a productive path. That's why we need you a program analyst who can help ensure success through careful analysis and effective communication.
 The right mixture of great ideas and program management can create change. In a complex organization allocating funding to where it can be most effective can be challenging. That's why we need you a finan cia l analyst who can learn to navigate the requirements policies  and regulations that govern funding to make sure critical efforts aligned to Research Development Test and Evaluation ( RDT & E )  and other Research and Development ( R & D ) - related analytical services are appropriately resourced to achieve our client's mission requirements and make the greatest impact supporting National Security.
 As a program manager on our team you'll study the creation of a program management strategy to help enhance the ability of Industrial Base Policy ( IBP ) to strengthen and maintain a client's program that is able to meet warfighter's needs. You'll assist the team in developing policy for the client by bringing in-depth understanding and expertise to one or more aspects of service or joint missions processes and culture. You will analyze laws and executive orders and DoD directives instructions and decisions to determine the impact on U.S. military programs and efforts.
 On our team you'll implement and maintain organizational programs in support of the client's program. You'll work with program leadership to review contracts project cost accounting and tactical planning using tools like Micro sof t Excel PowerPoint and other specific finan cia l management tools. The real power of project management comes from communication to ensure the program achieves its goals and meets our quality standards. At Booz Allen we recognize that we must continuously grow as a team to bring the best support to our clients so here you'll have all the resources to succeed. This is a chance to directly impact a meaningful mission while learning how to develop and maintain program strategy.
 Act as a product line coordi nato r aligning Agile scrums and sprints to meet product owner goals creating and tracking project schedules and ensuring clear communication and timely issue resolution. Contribute to moderately complex aspects of a project and assist junior staff members as needed. Develop expertise to deliver high-quality work products to support projects and guide the activities of others on a set of defined tasks as needed. Provide solutions and new ideas identify opportunities to grow existing business support firm-wide initiatives and interact regularly with and present work products to clients. Conceptualize create and maintain Integrated Master Schedules ( IMS ) that comply with a program's Statement of Objectives ( SOO )  Te chn ical Performance Requirements ( TPRs )  Contract Work Breakdown Structure ( CWBS )  and the Contract Statement of Work ( CSOW ) .
 Work with us and help make sure our client accomplishes its program goals within budget .
 Join us. The world can't wait.
 You Have:
 • 12+ years of experience in the design implementation and maintenance of organizational programs in support of corporate strategy
 • Experience with applying advanced theories principles and concepts and contributing to the development of new principles and concepts and with unreviewed action or decisions and maintaining responsibility for supervision and development of first level supervisors and managers
 • Experience managing near mid and long-term research and analysis projects including identification evaluation and resolution of defense industrial base supply chain issues or policy gaps
 • Experience in engineering manufacturing and prototyping hardware or sof tware in one or more DIB sectors and with Agile processes
 • Ability to work with both te chn ical and non-te chn ical audiences including client delivery
 • Secret clearance
 • Bachelor's degree
 Nice If You Have:
 • Knowledge of the DoD acquisition system
 • Master's degree preferred
 • TS / SCI clearance
 • Project Management Professional ( PMP ) Certification
 Clearance:
 Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.
 Compensation
 At Booz Allen we celebrate your contributions provide you with opportunities and choices and support your total well-being. Our offerings include health life disability financial and retirement benefits as well as paid leave professional development tuition assistance work-life programs and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
 Salary at Booz Allen is determined by various factors including but not limited to location the individual's particular combination of education knowledge skills competencies and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77600.00 to $176000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
 Identity Statement
 As part of the application process you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
 Work Model
 Our people-first culture prioritizes the benefits of flexibility and collaboration whether that happens in person or remotely.
 • If this position is listed as remote or hybrid you'll periodically work from a Booz Allen or client site facility.
 • If this position is listed as onsite you'll work with colleagues and clients in person as needed for the specific role.
 Commitment to Non-Discrimination
 All qualified applicants will receive consideration for employment without regard to disability status as a protected veteran or any other status protected by applicable federal state local or international law.|~|google,in-a24e495cad1bd3fd|~|Senior Project Manager|~|Expleo Group|~|Not Provided|~|Not Provided|~|CONTRACT|~|True|~|USD|~|137000.0|~|147000.0|~|2025-04-14|~|Denver|~|CO|~|US|~|https://www.indeed.com/viewjob?jk=a24e495cad1bd3fd|~|Overview:
 **Location: Hybrid – Denver CO or Minneapolis MN (2–3 days onsite weekly)**  
 **Employment Type: Full\-Time Consultant**
 Are you a detail\-driven project manager with a passion for leading high\-stakes initiatives from concept to completion? Trissential is looking for a Senior Project Manager to join our client’s team and take ownership of complex enterprise\-level projects in a highly structured waterfall environment. If you're someone who thrives on building order out of complexity managing cross\-functional teams and driving business\-critical outcomes this could be your next big move.
 **What’s in It for You?**
 * **Impactful Work** – Lead large\-scale high\-visibility projects that make a real difference across enterprise systems
 * **Stability \& Structure** – Join a company that values strong processes and supports clear project governance in a waterfall methodology
 * **Hybrid Flexibility** – Work onsite 2–3 days per week in either Denver CO or Minneapolis MN with flexibility built into your schedule
 * **Career Growth** – Advance your leadership capabilities while working across interdepartmental teams and managing vendor relationships
 * **Collaborative Environment** – Be part of a smart driven and supportive team that thrives on clarity communication and shared success
 **Your Role \& Responsibilities**
 * Manage end\-to\-end delivery of complex and high\-risk projects ensuring they are completed on time and within budget
 * Oversee scope schedule and resource planning proactively mitigating risks and managing dependencies
 * Lead project meetings and workshops ensuring alignment across teams stakeholders and vendors
 * Develop detailed project plans and work breakdown structures using Microsoft Project and other tools
 * Prepare executive\-level summaries and visualizations that communicate progress risks and financials
 * Manage project financials including forecasts actuals and variance analysis
 * Ensure seamless integration of commercial off\-the\-shelf (COTS) solutions with legacy systems
 * Support RFP processes and vendor management efforts across project lifecycles
 **Skills \& Experience You Should Possess**
 * 5–7 years of direct project management experience plus 5–10 years in related roles such as PMO Business Analysis or Test Leadership
 * Proven success managing COTS software deployments and legacy system integrations
 * Strong background in financial management including forecasting and variance analysis
 * Proficiency with project management tools including Microsoft Project Jira Confluence and Office 365
 * Deep understanding of and experience in waterfall project methodologies
 * Excellent verbal and written communication with the ability to lead meetings and synthesize complex information into clear executive summaries
 * Proven leadership creative problem\-solving and a positive engaging attitude
 **Bonus Points If You Have:**
 * Experience with accrual\-based accounting
 * Background in the utility industry or large enterprise environments
 * Vendor management and RFP process experience
 * Exposure to Agile concepts (helpful when coordinating with external vendors)
 **Education \& Certifications You Need**
 * Bachelor’s degree in a related field or equivalent experience
 * PMP certification or equivalent preferred but not required
 **What We Offer**  
 At Trissential we believe the best work happens when talented people are empowered and supported. By joining our client’s team you’ll step into a high\-impact role with room to grow.
 * **Competitive Salary** – $137000 – $147000 annually based on experience
 * **Comprehensive Benefits** – Medical dental vision and 401(k) options
 * **3 Weeks PTO** – Recharge with paid time off and observed holidays
 * **Hybrid Work** – Flexibility to work from home part of the week while collaborating onsite
 * **Long\-Term Growth** – Be part of an environment where your skills and contributions are recognized and rewarded
 **Ready to lead major initiatives in a dynamic structured environment? Apply today and be the strategic force behind impactful project execution with Trissential!** \#LI\-RM1 \#LI\-VN1 \#LI\-MN1|~|indeed